Is there a laundry service available at the hotel for guests?
10 November 2024
Yes, a laundry service is offered for guests. 74 photos
HOTEL ATLANTICO, Madrid – A Smart Stay in the City
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Key details
About the Hotel
Gran Via, 38, Madrid, 28013,
- Steps from Puerta del Sol
Perfect
9.2
9.6
4.7
4.6
4-star city-center hotel on Gran Vía, Madrid
Location
Hotel Atlántico is strategically located on Gran Vía, known as Madrid's bustling avenue. It is within 400 meters of Puerta del Sol and within walking distance to attractions like Plaza Mayor and the Royal Palace. The area is surrounded by shops, restaurants, and theaters, providing guests with endless opportunities for exploration.
Historical Significance
The hotel, established nearly 100 years ago, resides in a building known for its eclectic French architectural style. It has been a landmark on Gran Vía and reflects the grandeur of Madrid's historical evolution. Guests experience the charm of a
Room Offerings
Hotel Atlántico offers various room types, including standard double, superior, and deluxe rooms, accommodating different preferences. Each room includes amenities like air conditioning, flat-screen satellite TV, a minibar, and a safe. Guests can choose rooms with views of Gran Vía or tranquil interior patios.
Dining Options
The hotel hosts a café on the first floor, serving a buffet breakfast featuring hot and cold dishes along with freshly baked pastries. Additionally, the ninth-floor terrace bar provides guests with the chance to enjoy scenic views of the city while relaxing. Several restaurants and tapas bars are located within easy reach for diverse dining experiences.
Business Services
A Business Centre with two computers and high-speed internet access is available to guests on the ninth floor. This facility is free to use and accommodates various business needs. The hotel also offers a
Highlights
Location: On Gran Vía, center of Madrid
Dining: Buffet breakfast and café on-site
Business: Free-use Business Centre
Rooms: Various room types available
Must-do experiences
- Visit Mercado de San Miguel for a taste of local tapas and wines.
- Explore El Rastro flea market on Sundays for unique finds and souvenirs.
- Stroll through Retiro Park and rent a rowboat on the lake.
- Admire the stunning art at Museo del Prado; don't miss Velázquez.
- Try cocido madrileño, the city's traditional hearty stew, at Malacatín.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
- Single Room2 persons11 sq. feet1 Single bedAir conditioningHeatingroom details
- Double or Twin Room2 persons16 sq. feet2 Single bedsAir conditioningBathtubroom details
- Superior Double or Twin Room2 persons18 sq. feet2 Single bedsAir conditioningBathtubroom details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
August 2026 - August 2027
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Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Tennis court
- Bowling
- Golf course
Services
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
Dining
- Snack bar
- Bar/ Lounge area
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Live entertainment
- Sun terrace
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Hotel Atlantico Location
Gran Via, 38, Madrid, 28013,
Explore Madrid
Experience Madrid
Plaza Mayor
8 minutes walking
Historic square surrounded by impressive architecture, perfect for events and local markets. A must-visit for its vibrant atmosphere.
Royal Palace of Madrid
13 minutes walking
The largest royal palace in Western Europe showcases stunning architecture and rich history. Offers guided tours and beautiful gardens.
Prado National Museum
19 minutes walking
One of the world's premier art museums, featuring masterpieces by Spanish and European artists. Free admission on select days.
Museo Nacional Thyssen-Bornemisza
15 minutes walking
Art museum with a wide collection spanning from the Middle Ages to the late 20th century. Perfect for art lovers seeking variety.
El Retiro Park
19 minutes walking
Relaxing park offering beautiful gardens and boating opportunities. Ideal for leisurely strolls, picnics, or family outings.
Teatro Real
8 minutes walking
Opera and concert house with stunning architecture. Regular performances include opera, ballet, and symphony concerts.
Museo del Jamon
6 minutes walking
Casual eatery specializing in Iberian ham and Spanish tapas. Vibrant atmosphere, great for sampling local flavors.
Hattori Hanzo
3 minutes walking
Modern Japanese restaurant offering sushi and other traditional dishes. Known for fresh ingredients and a sleek ambiance.
Circulo de Bellas Artes
10 minutes walking
Cultural center hosting exhibitions, cinema, and performances. Rooftop terrace offers fantastic views of the city skyline.
Teatro Rialto
5 minutes walking
Historic theater known for various performances from musicals to plays. Family-friendly shows available throughout the week.
Getting around
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Property information and rules
Check-in
from 12:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 12.0 per person.
Pets
Pets are not allowed.
Languages
Spanish
Year renovated:
2006
Number of floors:
6
Number of rooms:
94
Former name
Best Western Atlantico
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Show moreShow less
Pros
Central location
Well-stocked fridge
Kind staff
Elegant hotel
Cons
Noisy construction
Uncomfortable bed
Slow check-in
Missing water
Guest reviewsbased on 2419 reviews
Victor from Canada
Single
deluxe double or twin room
4 nights in November 2025
|
Reviewed: February 02, 2026
7/10
fantastic location spacious room breakfast buffet street noise uncomfortable bed no coffee maker
the location was fantastic for exploring the city on foot. my room was quite spacious (i stayed in a beautiful double or twin room). the breakfast buffet was also quite nice with good coffee.
the noise from the street was noticeable at times. i found the bed to be not as comfortable as i had hoped for. also, there was no coffee maker in my room, a bit inconvenient.
0 Helpful
Sophia from Greece
Couple
Superior Double or Twin Room
4 nights in November 2025
|
Reviewed: January 30, 2026
7/10
excellent cleaning cleaning service central location basic breakfast road noise relaxing atmosphere
The cleaning service was EXCELLENT!!! The cleaning staff came every day. They provided all basic items you would expect. The hotel location is right in the middle of EVERYTHING. There is easy access to transportation, shopping, and restaurants.
The breakfast was basic and not very hot. It was located in the busiest road. Noise was an issue. This made it not at all relaxing.
0 Helpful
Joseph from Canada
Single
double or twin room
4 nights in November 2025
|
Reviewed: January 26, 2026
9/10
generous bathroom attractive decor excellent air conditioning
the reception staff was nice upon arrival. our room featured attractive decor with a generous bathroom. the air conditioning system in the rooms worked excellently.
the breakfast was only okay.
0 Helpful
jack from united kingdom
Couple
deluxe double or twin room
4 nights in November 2025
|
Reviewed: December 24, 2025
9/10
superb location and excellent service!
easy access major attractions convenient subway spacious room
the location was excellent with easy walking access to most major attractions. several nearby subway stations are really convenient. shopping and restaurants abound right outside! our room was spacious with a great view, it really enhanced our stay.
I found the street-facing rooms to be quite noisy. A light sleeper might have issues.
Dining
9/10
The breakfast buffet featured a selection of eggs, mini croissants, and toast. cereal and orange juice were also available. I found it to be comprehensive and fresh with decent options.
0 Helpful
|
Melanie from United Kingdom
Couple
Deluxe Double or Twin Room
3 nights in November 2025
|
Reviewed: November 23, 2025
9.3/10
Really good Experience
central location easy access service level
The location was central. It made accessing shops, restaurants, and public transport easy. The hotel maintained cleanliness. The service met my expectations.
The soundproofing proved inadequate. Street noise was audible in the room I occupied. It slightly impacted the overall tranquility.
Dining
9/10
The breakfast selection featured fresh options. The coffee quality was high. The professionalism of the staff, including Clara, stood out to me.
Location
10/10
The hotel sits right on one of the most bustling streets. Its central position provided simple access to many points of interest. It also offered convenient proximity to bus and metro stops.
Service
9/10
The housekeeping staff maintained perfect standards. They cleaned my room quickly and efficiently. The assistance I received from the staff was generally excellent. They were cute.
Rooms
9/10
The room was spacious and comfortable. It included all necessary amenities. The bathroom was well-equipped, offering great comfort and functional utilities.
0 Helpful
|
emma from united kingdom
Couple
deluxe double or twin room
3 nights in August 2025
|
Reviewed: October 03, 2025
9.3/10
convenient location and clean room
convenient location clean room
i found the location very convenient! it's easy to walk to many attractions and bars. the room i stayed in was also nice and clean. the rooftop bar offers a great spot to hang out and enjoy wine or coffee.
on arrival, i requested a room with natural light but was given a dark room. the window faced a small courtyard, and the glass was opaque. the receptionist did not seem accommodating, unpleasant.
Facilities
9/10
the hotel features a rooftop bar perfect. two rooftop areas allow guests to socialize with drinks. a coffee machine is available for guest use, providing convenient beverage options.
Dining
9/10
the breakfast area provided lovely options for dining! a coffee and cappuccino machine was available. the terrace bar offered a relaxing atmosphere with attentive service during breakfast.
Service
10/10
the staff, including clara and lucia, were very kind! the hotel offered attentive and friendly service. the team ensured i felt welcome and comfortable throughout my stay.
0 Helpful
|
Harper from Canada
Single
superior double or twin room
4 nights in June 2025
|
Reviewed: September 10, 2025
6/10
heat pump clean rooms unfriendly staff breakfast quality
location is very good. it's simple to walk to any sights i wanted to see. the rooms are lovely, clean and quiet. i did find a heat pump, useful for hot nights.
i didn't like some aspects of my stay. the staff was unfriendly and made check-in unpleasant. breakfast wasn't very good-they did run out of some items.
0 Helpful
Show more reviews
Questions of the users
About Hotel Atlantico
What is the cost of breakfast at the hotel, and is there a shuttle service from the airport?
15 January 2025
Breakfast is priced at 12 € per person per day. There is no shuttle service; taking a taxi is recommended, with a fixed fare of 30 €. Is there a designated smoking area within the hotel?
22 February 2025
Smoking is permitted on the terraces located on the 9th floor. How far is the nearest train station, Puerta de Atocha, from the hotel?
28 March 2025
The Puerta de Atocha train station is approximately 15 minutes away by taxi. Are hotel staff fluent in English for effective communication?
10 April 2025
Most staff members can communicate in English, ensuring smooth interactions. Are there coffee making facilities in the rooms for guest convenience?
5 May 2025
Rooms do not have coffee making facilities, but guests can obtain coffee in the cafeteria from 15:30 to 23:30, and a coffee machine is available on the first floor after hours. Is breakfast included in the reservation, or can it be reserved on-site?
18 June 2025
Breakfast does not need to be reserved in advance. It costs 12 € per person and can be decided on each morning. Is off-site parking available for guests traveling by car?
23 July 2025
There is no parking on-site, but there is public parking available nearby at a cost of 38 € per day. What amenities does the hotel offer for guests traveling with infants?
11 August 2025
Cribs can be provided for infants upon request, ensuring comfort for families. Can guests enjoy the views of Gran Vía from the hotel?
2 September 2025
The hotel features a terrace on the top floor, providing stunning views of Gran Vía available for guests. How can guests access the internet during their stay?
25 October 2025
Complimentary high-speed Wi-Fi is available throughout the hotel.Next best alternative
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